Virgin News Media Job Recruitment & How To Apply

Application form for Virgin News Media Job Recruitment is now out online for young graduate that are currently unemployed, see details about how to apply below.

Virgin News is a premium newspaper that is written for easy digestion of online users.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Nationwide

Requirements

  • Must posses a University degree qualification.
  • Age- 20-26years

Main Job Duties and Responsibilities

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verification’s
  • Set up new customer accounts
  • Process orders, forms, applications and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Manage customers’ accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process

Deadline: 20th December, 2019.

How to Apply

Interested and qualified candidates should send their Application Letter and CV to: careers@virginnewsng.com clearly indicating the “Job Title” as subject of your mail.

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